Shipping cost will be automatically calculated when you check out. It is calculated based on product weight, package size, your location and the shipping method you choose
Please note: Additional delivery fees will be charged for remote locations. If the shipping company verifies that your order delivery address is in a remote location, an additional delivery fee will be charged. We will contact you within 48 hours after your place order to charge an additional delivery fee. If we do not get your response, we reserve the right not to ship or cancel your order.
Delivery time = processing time+ shipping time
A.Processing time is about 2-5 business days.
Processing time for Customization products is 7-10 business days
Please note: We will process your order as quickly as possible, while during the peak season, a 1-2 business days extension is acceptable.
Standard shipping is 7-12 business days
Express shipping is 4-7 business days
The delivery delay caused by the overloading operation of the shipping company, customs inspection, natural disasters and other irresistible external factors is acceptable.
An extension delivery time for remote areas is acceptable
3.Tracking your order
You can check the shipping information on the tracking order page.
A.No shipping information within processing time
We ship the orders according to the order time. If there is no transportation information within the processing time, please wait patiently for a few days.
B.No shipping information exceed processing time
For some reasons, the shipping company may be overloaded and the transportation information may not be updated in time. In this case, even if we have already shipped your order, you may still cannot check the logistics information.
Under this situation, you can wait patiently for 1-2 days or contact us via firstname.lastname@example.org . We can contact the shipping company to consult the latest logistics information. However, we do not guarantee that we will get an answer.